Your assigned program
The agency selects the service that matches your court or program requirements.
- Program requirements
- Required check-ins
- Court and program schedule
Understand how pricing works before you enroll.
Your agency assigns the service connected to your program. The exact amount, any agency funding and the next charge date appear in your invitation before you add a payment method.
What determines the amount.
Pricing varies by agency, program, funding and services. Your invitation brings those details together before enrollment.
Agency funding
Some agencies cover part or all of the service. Any subsidy or waiver appears separately.
- Agency subsidy
- Approved waiver
- Client responsibility
Additional services
Your agency discloses any separately assessed service before enrollment.
- Service description
- Separate charge disclosure
- Agency contact for questions
Your enrollment invitation
The invitation is the source for the amount that applies to you.
- Exact monthly amount
- Next charge date
- Payment terms and receipts
Pricing varies by agency, program, funding and services. The amount shown in your enrollment invitation is the amount that applies to you.
How enrollment works.
Enrollment starts from an invitation sent by your agency.
1
Open your agency invitation
The invitation identifies your program and assigned service.
2
Review the monthly amount
You see the fee, subsidy and next charge date before adding a payment method.
3
Finish enrollment
Choose a payment method, review the terms and receive a receipt.
If the full payment is difficult
Ask your case worker before the due date. Some agencies can reduce, waive or pause a fee after a financial review.
Pricing questions.
Can I choose a different service?
The agency assigns the service connected to your program. Contact your case worker if the program or amount in your invitation is incorrect.
Can an agency pay part or all of the fee?
Yes. Some agencies subsidize the service or pay the full amount. Any subsidy appears in your enrollment invitation before payment.
Are monitoring or testing services included?
Your enrollment invitation identifies what is included. Your agency must disclose any separately assessed service before you enroll.
What happens if a payment fails?
The app records the failed payment in billing and prompts you to update the payment method. Your agency applies its own billing policy.
Have an enrollment invitation?
Open the link from your agency to review the assigned service, exact amount and next charge date.